Product Returns

Click a Brand Button below to Open and Close its corresponding Returns Form.

Repairs and Re-soleing.

  • Your favourite Zamberlan boots can be repaired and re-soled to give you many more years of walking comfort.
  • Our recommended UK partners for re-soling, re-randing, repairs and expert advice are Feet First:

Zamberlan® products are covered by a limited warranty against defects in workmanship or materials, subject to fair wear and tear.

If you are unfortunate enough to have an issue that you feel may be caused by manufacturing or material failure we recommend that in order to fully preserve your consumer rights you return the product to the retailer where it was purchased. If this Is not practical or if you prefer please send the product to us at CDA – The Mountain Works for inspection. We will make all warranty determinations and reserve the right to either replace or repair valid warranty returns.

Warranty Steps.

  • Complete all details on the form shown.
  • Await email containing RMA documentation (please allow 1 working day for this to arrive.)
  • Ship your items to the address on the RMA form.  Please ensure you print off your RMA email and include the documentation in your return.

    In order for you to track your return, we recommend a secure courier service such as DPD.
Please note we are not able to confirm receipt of goods sent to us by basic postal service.  

Keep your shipping receipt. The return of the items is at your own cost and risk.

Please understand it can take up to 15 Business days for processing and shipping.  In the event that an item you returned is no longer in production or is out of stock, we will replace with a comparable style or colour.  We will send your replacements to the address provided, and the return postage is on us.

Zamberlan Returns Form

14 + 2 =

If you are unfortunate enough to have an issue that you feel may be caused by manufacturing or material failure we recommend that in order to fully preserve your consumer rights you return the product to the retailer where it was purchased. If this Is not practical or if you prefer please send the product to us at CDA – The Mountain Works for inspection. We will make all warranty determinations and reserve the right to either replace or repair valid warranty returns.

Warranty Steps.

  • Complete all details on the form shown.
  • Await email containing RMA documentation (please allow 1 working day for this to arrive.)
  • Ship your items to the address on the RMA form.  Please ensure you print off your RMA email and include the documentation in your return.

    In order for you to track your return, we recommend a secure courier service such as DPD.
Please note we are not able to confirm receipt of goods sent to us by basic postal service.  

Keep your shipping receipt. The return of the items is at your own cost and risk.

Please understand it can take up to 15 Business days for processing and shipping.  In the event that an item you returned is no longer in production or is out of stock, we will replace with a comparable style or colour.  We will send your replacements to the address provided, and the return postage is on us. 

Vaude Returns Form

14 + 8 =

Our unconditional lifetime guarantee is simple.  If our socks are not the most comfortable, durable and best fitting socks you have ever owned, return them for another pair.  No strings.  No conditions.  Socks guaranteed for life.

Warranty Steps.

You can drop into your local Darn Tough stockist who will be able to offer you a replacement from their stock on the spot.  Click here to see a list of stockists.
Or you can send the socks back to us as follows:

  • Complete all details on the form shown.
  • Await email containing RMA documentation (please allow 1 working day for this to arrive.)
  • Ship your items to the address on the RMA form.  Please ensure you print off your RMA email and include the documentation in your return.

    In order for you to track your return, we recommend a secure courier service such as DPD.
Please note we are not able to confirm receipt of goods sent to us by basic postal service.  

Keep your shipping receipt. The return of the items is at your own cost and risk.

Please understand it can take up to 15 Business days for processing and shipping.  In the event that an item you returned is no longer in production or is out of stock, we will replace with a comparable style or colour.  We will send your replacements to the address provided, and the return postage is on us.

Darn Tough Returns Form

2 + 10 =

prAna products are covered by a limited warranty against defects in workmanship or materials for a period of 1 years from the date of purchase.

If you are unfortunate enough to have an issue that you feel may be caused by manufacturing or material failure we recommend that in order to fully preserve your consumer rights you return the product to the retailer where it was purchased. If this Is not practical or if you prefer please send the product to us at CDA – The Mountain Works for inspection. We will make all warranty determinations and reserve the right to either replace or repair valid warranty returns.

Warranty Steps.

  • Complete all details on the form shown.
  • Await email containing RMA documentation (please allow 1 working day for this to arrive.)
  • Ship your items to the address on the RMA form.  Please ensure you print off your RMA email and include the documentation in your return.

    In order for you to track your return, we recommend a secure courier service such as DPD.
Please note we are not able to confirm receipt of goods sent to us by basic postal service.  

Keep your shipping receipt. The return of the items is at your own cost and risk.

Please understand it can take up to 15 Business days for processing and shipping.  In the event that an item you returned is no longer in production or is out of stock, we will replace with a comparable style or colour.  We will send your replacements to the address provided, and the return postage is on us. 

prAna Returns Form

8 + 4 =

Source products are covered by a limited warranty against defects in workmanship or materials for a period of 1 years from the date of purchase.

If you are unfortunate enough to have an issue that you feel may be caused by manufacturing or material failure we recommend that in order to fully preserve your consumer rights you return the product to the retailer where it was purchased. If this Is not practical or if you prefer please send the product to us at CDA – The Mountain Works for inspection. We will make all warranty determinations and reserve the right to either replace or repair valid warranty returns.

Warranty Steps.

  • Complete all details on the form shown.
  • Await email containing RMA documentation (please allow 1 working day for this to arrive.)
  • Ship your items to the address on the RMA form.  Please ensure you print off your RMA email and include the documentation in your return.

    In order for you to track your return, we recommend a secure courier service such as DPD.
Please note we are not able to confirm receipt of goods sent to us by basic postal service.  

Keep your shipping receipt. The return of the items is at your own cost and risk.

Please understand it can take up to 15 Business days for processing and shipping.  In the event that an item you returned is no longer in production or is out of stock, we will replace with a comparable style or colour.  We will send your replacements to the address provided, and the return postage is on us. 

Source Returns Form

3 + 3 =

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